Returns And Exchanges:
You can return an item within 14 business days of delivery. The process is simple: Submit a request via our “Returns & Warranty” page with your order details. Once approved, we will email you a printable shipping label and direct you to a nearby drop-off point to send the package back to us easily.
warranty:
All our products include a 3 – month manufacturer warranty covering defects such as stitching or zipper issues. If you experience any such issues, please contact us through the website, and we will arrange a quick solution, including a convenient return method near your home.
Order Cancellation:
For cancellations made prior to shipment, customers will receive a full refund.
If the product has already been shipped, it must be returned to the address specified above, in line with our return policy.
Additionally, please note that according to the Israeli Consumer Protection Law, upon cancellation of a transaction, a fee of 5% of the transaction amount or 100 NIS — whichever is lower — will be charged.
For further inquiries, feel free to contact our customer support team.